Careers

At The Town Dock, we know job-seekers are searching for a position in a committed, honest, and trusted company. It is our goal to be that company.

Why Work at The Town Dock

Born as a family endeavor in 1980, The Town Dock still carries its family values and traditions in honesty and integrity, even as it has grown to be the largest supplier of quality calamari in the United States. Here are a few aspects of working at The Town Dock that we are particularly proud of, and that we hope you may be interested to learn:

  • Working at The Town Dock will give you the chance to be a part of a growing company that consistently delights its customers and continues to challenge itself as it expands its product lines and offerings.
  • The Town Dock partners with local fleets, allowing us to work with local fishermen to support each other and the Rhode Island community.
  • Our employees are passionate about their jobs, care about the success of The Town Dock, and are rewarded for their hard work and passion.
  • The Town Dock is a committed, determined company, with collaborative employees that all work together to move the company forward.

Open Positions

*Please fill out our webform on the right (unless otherwise noted in description) or contact HR to apply for any of our open positions, or to inquire about other possible openings.

Chef Ready Line Lead - Johnston

Do you like to work in a fast-paced work environment?  Are you organized?  Are you able to multi-task and direct work flow in a production setting?

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking a Chef Ready Line Lead.

Our Chef Ready team is responsible for the overall accuracy and quality of the Chef Ready squid production line while maximizing the labor and ensuring that al labor targets are met.

  • We are looking to hire a person at the Johnston facility to assist with these responsibilities. This position reports to the Production Manager and works with a team within the department.  This position supervises a crew of workers on the Chef Ready quid line. The individual is responsible for quality and accuracy of product and order filling.

Responsibilities for this position include:

Principal Duties

  • Supervises all duties for the chef ready line.
  • Responsible for the quality and accuracy of product and order filling.
  • Reviews orders to ensure accurate packaging and labeling for each order.
  • Creates labels when necessary.
  • Oversees the accuracy of paperwork for the orders to ensure proper shipping.
  • Communicates with the Production Manager to maintain adequate labor for the departments.
  • Trains the workers for the area and offers feedback.
  • Communicates with the Sales staff when necessary to clarify orders.
  • Maintains the work area in an orderly and sanitary manner.
  • Executes plans laid out by the Plant Manager and Production Manager in their absence.
  • Ensures regulatory compliance, including HACCP and OSHA, of all workers on the Chef Ready squid line.
  • Runs the whole squid line when needed.
  • Fresh cleaned squid orders are consistently packed with the correct product that meets quality standards (measured against market feedback and inventory accuracy)
  • Fresh cleaned squid orders are labeled properly and shipped to proper locations (measured with accuracy KPI’s and customer feedback through the purchasing director)
  • Labor dollars are used efficiently and measured up against KPI’s.
  • Work areas are kept to sanitation and safety standards (measured against observation and third party feedback)

Ideal candidate will have:

  • Thorough knowledge of Chef Ready squid or ability to learn
  • Previous food production experience preferred
  • Previous production line supervision preferred
  • Attention to detail
  • Strong organizational skills
  • Flexibility in planning to accommodate the quick changes in seafood production
  • Positive attitude and effective communication skills to motivate workers
  • Ability to work long hours and weekends
  • Basic written and verbal communication in English (and Spanish, but not required)
  • Basic computer skills
  • Basic math skills
  • Ability to lift 30 lbs. and stand for extended periods of time
  • Ability to operate a forklift and pallet jack, as well as maintain certification
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive hourly pay, opportunity for overtime, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

 

 

Executive Assistant to the Vice President of Sales and Marketing - Narragansett

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and 2019 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking an Executive Assistant to the Vice President of Sales and Marketing.

Our Sales team is responsible for Sales and Marketing for the Town Dock.  We are looking to hire a person at the Narragansett facility to support the Vice President of Sales and Marketing and the entire team. This position reports to the Vice President of Sales and Marketing and works with a team of Sales professionals and support staff  within the department.  This individual is responsible for coordinating, organizing and executing administrative tasks within the office.

Responsibilities for this position include:

  • Conserves VP’s time by reading, researching and routing correspondence; drafting letters, documents and emails; collecting and analyzing information; and initiating telecommunications.
  • Maintains VP’s calendar by planning and scheduling meetings, conferences, teleconferences and travel.
  • Candidate should be able to lead and have the agility needed to adjust to various schedules and situations.
  • Work closely and effectively, to keep VP well informed of upcoming commitments and responsibilities, following up appropriately; assure that all essential information is recorded in the calendar (ex: meetings, functions, other). Handle and communicate tasks and communicate logistics.
  • Prioritize conflicting needs and handle matters efficiently and proactively within tight deadlines.
  • Appropriately represent Town Dock in interactions with other senior executives, government leaders, vendors, customers, and management.
  • Compose correspondence and prepare meeting setup, meeting minutes, takeaways, reports, spreadsheets, presentations, and other business documents.
  • Handle logistics, preparations, and follow-ups for meetings and events.
  • Handle tasks and projects that would otherwise require the time and attention of the VP.
  • Track and report on metrics for KPI’s, assist with goal review for the VP’s direct reports.
  • Contribute to the success of Town Dock’s initiatives and operations.
  • Conduct quality improvement activities to continuously grow and improve performance in the role.
  • Support other Town Dock staff as capacity allows.
  • Perform other duties as identified and deemed necessary.

Ideal candidate will have:

  • A BA/BS in business or related area or the equivalent work experience.
  • A minimum of five years of experience supporting a Sales Department.
  • PC proficiency including advanced competencies in MS Office products, and a demonstrated ability to produce presentations, spreadsheets, graphs, and charts.
  • Demonstrated project management skills.
  • Experience managing multiple calendars, arranging travel logistics and researching information.
  • The ability to establish strong, productive relationships with stakeholders at all levels.
  • The ability to solve problems through initiative, resourcefulness, creativity, and self-motivation.
  • Strong organizational skills with the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Good judgement and the ability to anticipate the needs of the VP.
  • The ability to function and make decisions independently and be proactive in identifying issues and solutions.
  • Skill in establishing priorities to meet deadlines.
  • Ability to handle confidential and sensitive matters with discretion.
  • Exceptional ability to communicate, both written and verbal, is required as this position will interact with customers and all levels within the company.
  • A strong belief and commitment to continuous learning and improvement, positive attitude, accountability, teamwork, and ethical behavior.

Compensation will be commensurate with experience and skills.

This is a full-time opportunity, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

Marketing & Communications Specialist - Narragansett

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking a Marketing & Communications Specialist.

Our Marketing and Communications team is responsible for all marketing and communications for The Town Dock. We are looking to hire a person at the Narragansett facility to assist with these responsibilities. This position reports to the Senior Marketing and Communications Manager.

This individual is responsible for conceptualizing, writing, updating, and implementing a wide range of B2B marketing materials based on established brand standards as well as internal communications content.  They will help elevate the brand messaging and company core values through all print and digital communications.  This includes original creative design, layout, and production activities to produce specified artwork, including, but not limited to sales collateral, advertisements, social media posts, blog posts, internal communications, and presentations.

Responsibilities for this position include:

  • Writing and proofreading marketing content, including e-books, white papers, case studies, and social and blog posts, plus collecting testimonials, etc.
  • Updating and proofreading sales collateral, such as stock lists, brochures and sell sheets.
  • Supporting events, expos, and trade shows: planning, logistics, follow up, reimbursements.
  • Managing company’s social media presence and updating website with posts and content.
  • Bringing fresh concepts and ideas to support marketing and communication goals.
  • Ordering, distributing, and keeping inventory of print marketing materials and promo items for various departments; working with vendors as needed.
  • Improving, streamlining, and documenting processes for existing and current needs.
  • Creating and/or supporting internal communication efforts, such as newsletters, emails, training manuals, product specifications, and SOPs.

Ideal candidate will have:

  • Bachelor’s degree or advanced creative degree in business, marketing, communications or related field or equivalent experience.
  • Three to five years of marketing and communications experience.
  • Strong copywriting, editing, and proofreading skills.
  • Previous experience with event, expo, or trade show planning and execution a plus.
  • Effective time management skills, ability to multi-task and prioritize.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to collaborate with cross-functional teams.
  • Demonstrated proficiency with Microsoft Office applications.
  • Working knowledge or desire to learn Adobe Creative Suite, especially InDesign.
  • Working knowledge of or desire to learn digital marketing platform, especially HubSpot.
  • Growth mindset, open to and excited about learning new roles and responsibilities within marketing and communications.
  • Physical ability to lift 25 lbs.
  • Strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, accountability and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive salary, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

Sales Support Administrator - Narragansett

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking a Sales Support Administrator.

Our Sales team is responsible for the company’s sales and marketing. We are looking to hire a person at the Narragansett facility to support the department.   This position reports to the Vice President of Sales and may also take day to day direction from the Inside Sales Coordinator within the department.  This individual is responsible for   providing administrative/clerical assistance to the Sales Department.

Responsibilities for this position include:

  • Purchase orders must be entered into ERP system, verified and confirmed with the customer using fax or email.
  • Enter all sample orders, as requested by sales staff, into ERP system and provide confirmation to the salesperson.
  • Manage all sales calls and direct to the correct staff member.
  • Monitor the USA Allocation program by checking a list provided by the Inside Sales Coordinator.
  • Communicate with customers as needed, i.e. minimum shipping weight requirements, pricing adjustments.
  • Actively work with customers to resolve frozen sales order issue resolution.
  • Update and Maintain FSE, a Broadliner database and portal.
  • Work on special administrative sales projects as needed.
  • Greet any customers or vendors entering the office as well as answer calls routed to the general inquiry line.

Ideal candidate will have:

  • High School Diploma or equivalent.
  • One to two years’ experience in a professional office.
  • Skills and ability to use a personal computer, various software packages, and perform internet research.
  • Ability to sit for long periods of time for administrative work
  • Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint
  • Ability to fluently speak and read English
  • Professional verbal and written communication skills
  • Attention to detail
  • Strong organizational skills
  • Basic math skills
  • Ability to work with a great deal of information confidentially and objectively.
  • Eagerness to learn and have the ambition to help create positive changes when necessary.
  • Ability to work with a team as well as independently.
  • A strong belief and commitment to continuous learning and improvement, positive attitude, accountability, teamwork, and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive hourly pay, opportunity for overtime, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

Resume:
Cover Letter:

CONTACT HR

Shannon Sweeney Saunders
Phone: (401) 789-2200 x 196
Email: jobs@towndock.com