Careers

At Town Dock, we know job-seekers are searching for a position
in a committed, honest, and trusted company. It is our goal to be that company.

Why Work at Town Dock

Born as a family endeavor in 1980, The Town Dock still carries its family values and traditions in honesty and integrity, even as it has grown to be the largest supplier of quality calamari in the United States. Here are a few aspects of working at Town Dock that we are particularly proud of, and that we hope you may be interested to learn:

  • Working at Town Dock will give you the chance to be a part of a growing company that consistently delights its customers and continues to challenge itself as it expands its product lines and offerings.
  • Town Dock owns its own boats and partners with local fleets, allowing us to work with local fishermen to support each other and the Rhode Island community.
  • Our employees are passionate about their jobs, care about the success of the Town Dock, and are rewarded for their hard work and passion.
  • Town Dock is a committed, determined company, with collaborative employees that all work together to move the company forward.

Open Positions

*Please fill out our webform on the right (unless otherwise noted in description) or contact HR to apply for any of our open positions, or to inquire about other possible openings.

Sales Support Administrator

Are you detail oriented and organized? Do you like computer work, but also enjoy interaction with others?

The Town Dock is a family owned, growing business in the port of Galilee. We are the largest supplier of calamari in the United States. The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received one of the Fastest Growing Companies in 2018.

The Town Dock is currently seeking a Sales Support Administrator.

Our Sales team is responsible for selling Town Dock’s products nationwide. We are looking to hire a person at the Narragansett facility to join this team and assist with the administrative responsibilities. This position reports to the Vice President of Sales and works closely with a Sales Support Coordinator and a team of sales professionals within the department. Responsibilities for this position include:

  • Purchase orders and sample orders must be entered into ERP system, verified and confirmed with the customer using fax or email
  • Provide sales confirmation to sales person as needed
  • Manage all sales calls and direct to the correct staff member
  • Check spreadsheets and lists for accuracy
  • Actively work with customers to resolve any frozen sales order issues
  • Update and maintain database and portal
  • Greet any customers or vendors entering the office as well as answer calls routed to the general inquiry line
  • Work on special administrative sales projects as needed

Ideal candidate will have:

  • Associates degree or work equivalent
  • Skills and ability to use a personal computer, various software packages, and perform internet research
  • Ability to sit for long periods of time for administrative work
  • Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint
  • Ability to fluently speak and read English
  • Professional verbal and written communication skills
  • Attention to detail
  • Strong organizational skills
  • Basic math skills
  • Ability to work with a great deal of information confidentially and objectively
  • Eagerness to learn and have the ambition to help create positive changes when necessary.
  • Ability to work with a team as well as independently.
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive hourly pay plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

HR Generalist

Do you have a good sense of people?  Are you ok with wearing multiple hats?  Do you enjoy assisting with the development of employees?

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking an HR Generalist.

Our Human Resources team is responsible for providing the bridge between the company and employees.  We are looking to hire a person at the Narragansett facility to take on recruiting, training and other HR responsibilities.  This position reports to the Director of HR and works with another HR Generalist within the department, as well as many managers within the company.  Responsibilities for this position include:

  • Performs full life-cycle recruitment efforts for exempt and non-exempt personnel.
    • Partners with hiring manager to determine staffing needs.
    • Writes and places ads
    • Screens resumes
    • Interviews candidates
    • Conducts reference checks and administers appropriate assessments
    • Makes recommendations for hire and delivers employment offers
  • Uses traditional and nontraditional sourcing methods, such as career fairs, online job fairs, community network events, etc., to identify and attract quality candidates.
  • Develops advertising programs (internal and external) to ensure high visibility with potential candidates.
  • Acts as liaison with area employment agencies, third party recruiters as needed and advertising agencies.
  • Conducts new employee orientations and employee relations counseling.
  • Conducts employee training for development and topics relating to HR.
  • Conducts salary surveys to maintain compensation program.
  • Assists with functions related to employee engagement and satisfaction.
  • Creates and revises job descriptions.
  • Maintains employee referral program.
  • Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.
  • Assists with the performance review process.
  • Conducts exit interviews and the termination process of employees.
  • Completes unemployment claims and provides company representation at unemployment hearings.
  • Completes employment verification for employees as needed.
  • Provides back-up and assistance with other HR functions:
    • Maintains the company’s employee handbook
    • Payroll administration
    • Benefits administration
    • Workers compensation administration and coordination
    • Maintains department records
    • Maintains the company organizational chart
  • Other HR duties as assigned.

Ideal candidate will have:

  • Bachelor’s degree (or equivalent experience) and minimum of 5 years of human resource experience.
  • Minimum of 2 years of recruiting and training experience.
  • Extensive knowledge of laws pertaining to employment and Human Resources.
  • Knowledge and experience with organizational development.
  • Effective computer skills and ability in MS Office products, including Word, Excel, Outlook.
  • Basic math skills and ability to perform calculations.
  • Ability to fluently speak and read English.
  • Ability to foster an environment of continuous improvement.
  • Strong organizational skills with the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Ability to communicate effectively and professionally with all levels of management and personnel.
  • Strong written communication skills.
  • Effective skills to facilitate training with groups.
  • Ability to think critically by using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Strong self-awareness and high emotional intelligence.
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive salary plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

Resume:
Cover Letter:

CONTACT HR

Maggie Loffredo
Phone: (401) 789-2200 x.124
Email: jobs@towndock.com