Careers

At The Town Dock, we know job-seekers are searching for a position in a committed, honest, and trusted company. It is our goal to be that company.

Why Work at The Town Dock

Born as a family endeavor in 1980, The Town Dock still carries its family values and traditions in honesty and integrity, even as it has grown to be the largest supplier of quality calamari in the United States. Here are a few aspects of working at The Town Dock that we are particularly proud of, and that we hope you may be interested to learn:

  • Working at The Town Dock will give you the chance to be a part of a growing company that consistently delights its customers and continues to challenge itself as it expands its product lines and offerings.
  • The Town Dock partners with local fleets, allowing us to work with local fishermen to support each other and the Rhode Island community.
  • Our employees are passionate about their jobs, care about the success of The Town Dock, and are rewarded for their hard work and passion.
  • The Town Dock is a committed, determined company, with collaborative employees that all work together to move the company forward.

 

Please note: our form to the right can be temperamental! You can also submit resumes directly to jobs@towndock.com. 

Open Positions

*Please fill out our webform on the right (unless otherwise noted in description) or contact HR to apply for any of our open positions, or to inquire about other possible openings.

Chef Ready Line Lead - Johnston

Do you like to work in a fast-paced work environment?  Are you organized?  Are you able to multi-task and direct work flow in a production setting?

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking a Chef Ready Line Lead.

Our Chef Ready team is responsible for the overall accuracy and quality of the Chef Ready squid production line while maximizing the labor and ensuring that al labor targets are met.

  • We are looking to hire a person at the Johnston facility to assist with these responsibilities. This position reports to the Production Manager and works with a team within the department.  This position supervises a crew of workers on the Chef Ready quid line. The individual is responsible for quality and accuracy of product and order filling.

Responsibilities for this position include:

Principal Duties

  • Supervises all duties for the chef ready line.
  • Responsible for the quality and accuracy of product and order filling.
  • Reviews orders to ensure accurate packaging and labeling for each order.
  • Creates labels when necessary.
  • Oversees the accuracy of paperwork for the orders to ensure proper shipping.
  • Communicates with the Production Manager to maintain adequate labor for the departments.
  • Trains the workers for the area and offers feedback.
  • Communicates with the Sales staff when necessary to clarify orders.
  • Maintains the work area in an orderly and sanitary manner.
  • Executes plans laid out by the Plant Manager and Production Manager in their absence.
  • Ensures regulatory compliance, including HACCP and OSHA, of all workers on the Chef Ready squid line.
  • Runs the whole squid line when needed.
  • Fresh cleaned squid orders are consistently packed with the correct product that meets quality standards (measured against market feedback and inventory accuracy)
  • Fresh cleaned squid orders are labeled properly and shipped to proper locations (measured with accuracy KPI’s and customer feedback through the purchasing director)
  • Labor dollars are used efficiently and measured up against KPI’s.
  • Work areas are kept to sanitation and safety standards (measured against observation and third party feedback)

Ideal candidate will have:

  • Thorough knowledge of Chef Ready squid or ability to learn
  • Previous food production experience preferred
  • Previous production line supervision preferred
  • Attention to detail
  • Strong organizational skills
  • Flexibility in planning to accommodate the quick changes in seafood production
  • Positive attitude and effective communication skills to motivate workers
  • Ability to work long hours and weekends
  • Basic written and verbal communication in English (and Spanish, but not required)
  • Basic computer skills
  • Basic math skills
  • Ability to lift 30 lbs. and stand for extended periods of time
  • Ability to operate a forklift and pallet jack, as well as maintain certification
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive hourly pay, opportunity for overtime, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

 

 

Executive Assistant to the Vice President of Sales and Marketing - Narragansett

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and 2019 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking an Executive Assistant to the Vice President of Sales and Marketing.

Our Sales team is responsible for Sales and Marketing for the Town Dock.  We are looking to hire a person at the Narragansett facility to support the Vice President of Sales and Marketing and the entire team. This position reports to the Vice President of Sales and Marketing and works with a team of Sales professionals and support staff  within the department.  This individual is responsible for coordinating, organizing and executing administrative tasks within the office.

Responsibilities for this position include:

  • Conserves VP’s time by reading, researching and routing correspondence; drafting letters, documents and emails; collecting and analyzing information; and initiating telecommunications.
  • Maintains VP’s calendar by planning and scheduling meetings, conferences, teleconferences and travel.
  • Candidate should be able to lead and have the agility needed to adjust to various schedules and situations.
  • Work closely and effectively, to keep VP well informed of upcoming commitments and responsibilities, following up appropriately; assure that all essential information is recorded in the calendar (ex: meetings, functions, other). Handle and communicate tasks and communicate logistics.
  • Prioritize conflicting needs and handle matters efficiently and proactively within tight deadlines.
  • Appropriately represent Town Dock in interactions with other senior executives, government leaders, vendors, customers, and management.
  • Compose correspondence and prepare meeting setup, meeting minutes, takeaways, reports, spreadsheets, presentations, and other business documents.
  • Handle logistics, preparations, and follow-ups for meetings and events.
  • Handle tasks and projects that would otherwise require the time and attention of the VP.
  • Track and report on metrics for KPI’s, assist with goal review for the VP’s direct reports.
  • Contribute to the success of Town Dock’s initiatives and operations.
  • Conduct quality improvement activities to continuously grow and improve performance in the role.
  • Support other Town Dock staff as capacity allows.
  • Perform other duties as identified and deemed necessary.

Ideal candidate will have:

  • A BA/BS in business or related area or the equivalent work experience.
  • A minimum of five years of experience supporting a Sales Department.
  • PC proficiency including advanced competencies in MS Office products, and a demonstrated ability to produce presentations, spreadsheets, graphs, and charts.
  • Demonstrated project management skills.
  • Experience managing multiple calendars, arranging travel logistics and researching information.
  • The ability to establish strong, productive relationships with stakeholders at all levels.
  • The ability to solve problems through initiative, resourcefulness, creativity, and self-motivation.
  • Strong organizational skills with the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Good judgement and the ability to anticipate the needs of the VP.
  • The ability to function and make decisions independently and be proactive in identifying issues and solutions.
  • Skill in establishing priorities to meet deadlines.
  • Ability to handle confidential and sensitive matters with discretion.
  • Exceptional ability to communicate, both written and verbal, is required as this position will interact with customers and all levels within the company.
  • A strong belief and commitment to continuous learning and improvement, positive attitude, accountability, teamwork, and ethical behavior.

Compensation will be commensurate with experience and skills.

This is a full-time opportunity, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

Inventory Control Specialist - Narragansett

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking an Inventory Control Specialist.

Our Logistics team is responsible for the inventory and the movement of inventory.  We are looking to hire a person at the Narragansett facility to assist with these responsibilities.  This position reports to the Logistics Manager and works with a team of Logistics Coordinators within the department.  This individual is responsible for tracking the inventory of The Town Dock’s frozen and non-lotted items from the port of delivery to the final sale for our customers and for the company. This individual monitors all related paperwork, price tracking, planning, par levels, and ensures regulatory compliance.

Responsibilities for this position include:

  • Responsible for the accuracy of inventory data for all frozen and non-lotted item codes in the ERP for all internal and external inventory locations
  • Tracks and documents inventory costs
  • Executes monthly inventory reconciliations in ERP and ensures alignment with cold storage facilities
  • Ensures all QC samples are transferred back to Narragansett and Johnston facilities for testing
  • Responsible for all paperwork coordination to track status of QC lots
  • Works with Operations and QA to ensure product ready for sale is moved back to cold storage
  • Conducts physical inventories of frozen products in Narragansett and Johnston facilities
  • Manages inventory between cold storage facilities to ensure frozen orders can be fulfilled
  • Manages all aspects of customer returns from transportation to lotting back into cold storage and arranging QC transfers for inspection at the Narragansett facility
  • Accountable for the proper categorization of all lots. Monitors all item inventories and ensure that hold lots are quarantined (systematically and physically), QC lots are appropriately tagged, and customer-specific items/lots are documented and tagged in the system

The ideal candidate will have:

  • High School diploma
  • Three years’ of experience in inventory control
  • Knowledge of and/or experience with prinicipals of supply chain management including but not limited to transportation, inventory control, demand planning, purchasing, and costing
  • Effective time management skills, ability to multi-task and prioritize
  • Excellent interpersonal and communication skills, both written and verbal in English
  • Professional with ability to collaborate with cross-functional teams
  • Mindset of problem solving, creativity and forward thinking based on understanding of the company’s inventory goals
  • Strong attention to detail
  • Demonstrable proficiency with Microsoft Office
  • Excellent skills with Microsoft Excel required
  • Basic math skills required
  • Physical ability to lift 60 lbs.
  • Seasoft/CAI inventory systems (or similar ERP platform) experience a plus, especially related to inventory control areas and item creation
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, accountability and ethical behavior

Compensation depends on skill and experience.

This is a full-time opportunity with competitive hourly pay, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

Maintenance Technician - Narragansett & Johnston

Do you look forward to a new challenge each day?  Are you good at diagnosing and repairing equipment?  Do you like hands on repairs?

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 & 2019 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking a Maintenance Technician.

Our Maintenance team is responsible for the maintenance and repair of The Town Dock’s buildings, equipment, vehicles and boats to ensure continuous productivity within the business. We are looking to hire a person to assist with these responsibilities.  This position reports to the Maintenance Foreman and works with a team of Maintenance Technicians within the department.

Responsibilities for this position include:

  • Diagnose, repair, and maintain facilities in Narragansett and Johnston, as well as the equipment.
  • Pallet jack and forklift maintenance.
  • Plant wide preventative maintenance as assigned.
  • Snow removal.
  • Assist with the repair and maintenance of boats when necessary.
  • Complete assigned work orders within timely manner. Work orders may include mechanical work, plumbing, carpentry, refrigeration, welding and minor electrical.
  • Enter work orders into CMMS Program on a daily basis.
  • Work in both Johnston and Narragansett facilities depending on workload and as directed by supervisor
  • Work with other maintenance staff on assigned projects.
  • Travel to pick up parts/equipment as needed.
  • Maintain cleanliness of the maintenance shop and work areas on the job
  • Maintain DOT, HACCP, OSHA and Food Safety regulations throughout maintenance responsibilities.
  • Report any safety violations to Maintenance Foreman.
  • Special projects as directed by the Maintenance Foreman.
  • This position is required to answer cell phone 24/7. Call-backs and/or extended hours are required when needed.
  • Assigned work orders completed within the requested time frame.
  • Any required paperwork completed in timely manner.
  • Machinery and business able to operate with as little down time as possible.

Ideal candidate will have:

  • High School diploma or equivalent.
  • Ability/skill to operate a forklift and pallet jack.
  • Driver’s license required.
  • Basic understanding of pumps, motors, gearboxes, pallet jacks, fork trucks, electrical, and construction.
  • Ability to weld and fabricate.
  • Carpentry/electrical skills.
  • Willingness to grow knowledge base in areas such as refrigeration and forklift repair.
  • Lockout/Tagout Training or the willingness to be trained
  • Capable of working productively while unsupervised.
  • Ability to work independently and with a team.
  • Ability to be flexible with changing priorities.
  • Ability to work extended hours, holidays, and weekends as needed.
  • Ability to read, write and speak English.
  • Physical ability to lift 60 lbs., work in confined conditions, work at heights up to 30’ in lifts, climb stairs and ladders.
  • Basic math skills.
  • Effective computer skills and ability in Microsoft Office products, including Word, Excel and Outlook, as well as CMMS program.
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, accountability and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive hourly pay, opportunity for overtime, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

 

Marketing & Communications Specialist - Narragansett

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking a Marketing & Communications Specialist.

Our Marketing and Communications team is responsible for all marketing and communications for The Town Dock. We are looking to hire a person at the Narragansett facility to assist with these responsibilities. This position reports to the Senior Marketing and Communications Manager.

This individual is responsible for conceptualizing, writing, updating, and implementing a wide range of B2B marketing materials based on established brand standards as well as internal communications content.  They will help elevate the brand messaging and company core values through all print and digital communications.  This includes original creative design, layout, and production activities to produce specified artwork, including, but not limited to sales collateral, advertisements, social media posts, blog posts, internal communications, and presentations.

Responsibilities for this position include:

  • Writing and proofreading marketing content, including e-books, white papers, case studies, and social and blog posts, plus collecting testimonials, etc.
  • Updating and proofreading sales collateral, such as stock lists, brochures and sell sheets.
  • Supporting events, expos, and trade shows: planning, logistics, follow up, reimbursements.
  • Managing company’s social media presence and updating website with posts and content.
  • Bringing fresh concepts and ideas to support marketing and communication goals.
  • Ordering, distributing, and keeping inventory of print marketing materials and promo items for various departments; working with vendors as needed.
  • Improving, streamlining, and documenting processes for existing and current needs.
  • Creating and/or supporting internal communication efforts, such as newsletters, emails, training manuals, product specifications, and SOPs.

Ideal candidate will have:

  • Bachelor’s degree or advanced creative degree in business, marketing, communications or related field or equivalent experience.
  • Three to five years of marketing and communications experience.
  • Strong copywriting, editing, and proofreading skills.
  • Previous experience with event, expo, or trade show planning and execution a plus.
  • Effective time management skills, ability to multi-task and prioritize.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to collaborate with cross-functional teams.
  • Demonstrated proficiency with Microsoft Office applications.
  • Working knowledge or desire to learn Adobe Creative Suite, especially InDesign.
  • Working knowledge of or desire to learn digital marketing platform, especially HubSpot.
  • Growth mindset, open to and excited about learning new roles and responsibilities within marketing and communications.
  • Physical ability to lift 25 lbs.
  • Strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, accountability and ethical behavior.

Compensation depends on skill and experience.

This is a full-time opportunity with competitive salary, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

 

Quality Control Technician - Three Positions - Narragansett & Johnston

The Town Dock is a family owned, growing business in the port of Galilee.  We are the largest supplier of calamari in the United States.  The Town Dock has received the following awards from Providence Business News: 8th Fastest Growing Private Company in 2016, Overall Excellence in a Mid-Size Company in 2017, Lean Management in 2018, ranked as one of the Best Places to Work in 2018 and 2019 and also received 4th Fastest Growing Company (in our size) in 2018.

The Town Dock is currently seeking three Quality Control Technicians. 

Hours and days vary by position.  Potential for Overtime.

Our Quality team is responsible for the overall quality for The Town Dock.  We are looking to hire three people to add to our team. These positions report to the Senior Director of Quality Assurance and Product Development and work with a team of Technicians and a Quality Control Coordinator within the department.  These new positions will be responsible for monitoring operations in the Narragansett and Johnston facilities for Good Manufacturing Practices, for conducting product quality assessments, and completing reports and other quality and regulatory documentation.

Responsibilities for this position include:

  • Organizes, completes, records, and reports the QC sampling of raw materials and finished goods
  • Accurately analyzes, records, and reports in-line and international samples against Town Dock specifications
  • Monitors, records, and reports any deviations from FDA Good Manufacturing Practices
  • Conducts and reports daily Pre-Op sanitation inspections and oversees corrective actions as needed
  • Monitors and reports Cold Storage temperatures
  • Calibrates all temperature recording devices and scales as required
  • Conducts and reports metal detection calibration checks
  • Performs and reports microbiological ATP swab testing and oversees corrective actions as needed
  • Conducts shelf life and drip loss testing as needed
  • Ensures the proper storage and segregation of Marine Stewardship Council (MSC) products from non-MSC inventory and reports compliance issues.

Ideal candidate will have:

  • Self-starter with organized and detailed work habits and excellent time management skills
  • Associates degree in a Science curriculum (Food Science preferred) or work equivalent
  • 0-2 years of experience in the food industry or in a quality control role in an unrelated industry
  • Valid driver’s license
  • Ability to travel to and work from both the Johnston and the Narragansett facilities on a rotating basis; travel to other vendor locations as needed within 100 mile radius
  • Basic computer skills including MS Office Outlook, Word, Excel, and PowerPoint
  • Physical abilities: Climb ladders to inspect equipment, lift 50 lbs. and stand for long periods of time in cool temperatures and wet manufacturing environments
  • Flexibility in planning to accommodate the quick changes in seafood production
  • Ability to work a rotating schedule including early morning shifts, afternoon shifts and weekend hours
  • Good communication skills (verbal and written) in English required, Spanish a plus
  • Basic math skills
  • A strong belief and commitment to continuous learning and improvement, positive attitude, teamwork, accountability and ethical behavior.

Compensation depends on skill and experience.

These are full time opportunities with competitive hourly pay, opportunity for overtime, plus benefits — Medical, Dental, Life, Disability, Vision, FSA, 401K with company match and PTO and Sick time.

Resume:
Cover Letter:

CONTACT HR

Shannon Sweeney Saunders
Phone: (401) 789-2200 x 196
Email: jobs@towndock.com